On-Demand Webinar: Evaluating Freight Forwarding Technology in Today’s Market

ON-DEMAND WEBINAR Evaluating Freight Forwarding Technology in Today’s Landscape​ Presented by WCA, Aries Worldwide, & Logixboard​ Access now: About this logistics webinar In today’s dynamic global market, the freight forwarding industry is witnessing an unprecedented transformation driven by rapid technological advancements. As supply chains become increasingly complex, companies are embracing innovative technologies to streamline their […]

Going Beyond the First Step: Making Your Tech Work for You

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As a wave of digitization sweeps the freight forwarding industry, it can be easy to get overwhelmed. As your list of tech needs continues to grow, you may begin to wonder, “Does this solution have tangible business benefits, or does it just look good on paper?” Some logistics professionals have even raised their doubts about […]

Logistics Tech 101: TMS vs. CX Platform


When it comes to creating a powerful logistics tech stack, there’s no silver bullet. Rather, successful freight forwarders leverage a combination of solutions to maximize productivity while also delivering the best experience to their customers. While a transportation management system (TMS) can increase efficiency in your internal operations, a customer experience (CX) platform gives your […]

5 Key Performance Metrics for Freight Forwarders

An important benefit that digitization offers the logistics industry is the ability to easily analyze data, resulting in the successful identification and monitoring of important business metrics. These key performance indicators (KPIs) give freight forwarders a better understanding of their performance and company health so that adjustments can be made to achieve internal goals.  In […]

7 Change Management Mistakes Freight Forwarders Make

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When beginning a company-wide transformation, many business leaders focus on the first steps– researching and purchasing a solution for their team. However, they tend to overlook the transition piece, expecting their employees to immediately adopt the change into their day-to-day routine. No matter the size of your company, implementing organizational change is a complicated process. […]

How Much Time Is Your Operations Team Losing on Manual Tasks?

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The freight forwarding industry has a long way to go when it comes to optimization. From decentralized communication strategies to cumbersome booking processes, and everything in-between, minor inefficiencies can add up and slow down your operation. According to data by RPA Labs, freight forwarders spend an average of 113 minutes processing shipments, with most time […]

3 Tech Solutions To Help Your Operations Team

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With ongoing recruitment and retention challenges in logistics, operations teams across the industry are finding themselves overwhelmed as they try to keep up with growing demand. To combat this, many forwarders are turning to digital solutions to reduce their team’s workload […]

How to Use Shipping Data to Improve Logistics Management

In an industry filled with data, being data driven as a logistics service provider should be a no brainer. Analyzing shipping data can be used to gain a competitive advantage in freight forwarding by informing logistics decisions and fueling the thought behind future strategies. The maximum potential impact of utilizing your data will not be […]