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Freight forwarding has always been about communication, customer service, relationships, and people. Social media offers another way for forwarders to communicate and connect, but with...
Digitization in freight forwarding has become less of a question of “should we?” and more of a discussion on “how?” Your tech stack should add...
Although templates, milestones, tasks, and the exception dashboard are all key to getting the most from your CargoWise workflows, the big player adding automation to...
As the freight forwarding market grows, many established players are finding it increasingly difficult to stay competitive. The changing landscape of geopolitical conflict, economic instability,...
Although over 17k logistics providers are using CargoWise to manage their operations, many aren’t using the system to its full potential. We spoke with our...
Though the unemployment rate was significantly lower in May 2022 than at its April 2020 peak of “14.7%, organizations across transportation and logistics and many...
With a push to digitize being felt across the logistics industry, a tech-enabled Customer Experience has become a driving force in the decision-making process for...
How Customer Experience impacts employee turnover, customer churn, and win rates. Shippers’ standards are changing drastically. The good news is that if you’re reading this...
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